Privacy and cookies

Privacy and Cookies

Privacy Policy of hotelcheck-hsaudits.com

Introduction

This Privacy Policy summarizes the practices carried out by HotelCheck - Risk Management Solutions Europe - Alexandre López ("we", "our" or "the Company") in relation to the information collected from users who access our website through www.hotelcheck-hsaudits.com ("Site"), or who share personal information with us (collectively, "Users").

The responsible authority under data protection laws , in particular, the General Data Protection Regulation (GDPR): Spanish Data Protection Agency (AEPD).

User rights

You can request to receive:

1. Receive confirmation of whether or not personal information about you is being processed, as well as access to your stored personal information, along with supplemental information.

2. Receive in a structured, general-use and machine-readable format a copy of the personal information you offer us directly.

3. Request the rectification of your personal information over which we have control.

4. Request the deletion of your personal information

5. Oppose the processing by us of your personal information

6. Request restriction of the processing by us of your personal information

7. File a complaint or claim with a supervisory authority, however please note that these rights are not final and may be subject to our own legitimate interests and regulatory requirements.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Director of Data Protection ("DPO") using the data detailed below: dpo@hotelcheck-hsaudits.com

Data retention

We will retain your personal information for as long as it is necessary to provide our services, as well as to comply with our legal obligations, resolve disputes, and implement and enforce our policies. Retention periods will be determined taking into account the type of information collected and the purpose of such collection, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information in the shortest possible time. Under applicable laws, we will keep records containing customers' personal information, account opening documents, communications and any other type of information required by applicable laws and regulations. We may rectify, replenish, or delete inaccurate information at any time and at our sole discretion.

Reasons for Data Collection

Processing of your Personal Information (i.e. any information that may allow your identification by reasonable means; ( hereinafter "Personal Information") is necessary for the fulfillment of our contractual obligations to you, in addition to providing our services to you, protecting our legitimate interests and complying with the legal and financial laws to which we are subject. By using the Site, You consent to the collection, storage, use, disclosure and other uses of your Personal Information, as described in this Privacy Policy.

We recommend that our Users carefully read this Privacy Policy and do use it for informed decision-making.

What information do we collect?

We collect two types of data and information from Users.

The first type corresponds to unidentified and non-identifiable information belonging to Users, which can be collected through your use of the Site ("Non-Personal Information"). We do not know the identity of a User whose non-personal information we collect. This information may include accumulated usage data and technical information transmitted by the device, both software and hardware (such as the type of browser and operating system used by the device, language preferences, access time , etc.), in order to improve the functionality of our Site. Likewise, we also collect information about your activity on it (such as pages visited, web browsing, clicks, actions, etc.).

The second type of information is Personal Information, which is individually identifiable information, that is, the information that identifies a person or who can, without undue difficulty, identify a person.

This information includes:

• Device information: We collect Personal Information from the device. Such information includes geolocation data, IP address, unique identifiers (such as MAC and UUID addresses) and other information related to your activity on the Site.

• Registration information: When you register on our Site, you will be asked to provide us with certain data, such as your name and surname, your email or postal address and other information.

• ... How we receive information about you We receive your personal information as a result of various actions or origins:

• When you voluntarily provide us with your personal data when registering on our Site,

• When you use our Site or use it in relation with your use of our services,

• From providers, services and external public records (such as traffic statistics providers).

How is the information used? Who do we share the information with?

We do not rent, sell or share User information with any third party except under the terms described in this Privacy Policy. We may use the information for the following purposes:

• Maintain communication with you : To send you notifications related to our services, providing you with technical information and solving any customer service problem you may have.

• Communicate with you and keep you informed about our latest services and updates.

• Show you announcements when you use our Site ( get more information in the "Announcements" section.)

• Market and promote our websites and products (get more information in the "Marketing" section).

• Carry out statistical and analytical tests and studies in order to improve the Site.

•… In addition to the different uses listed above, we may transfer or disclose

Personal Information to our affiliate companies and subcontractors

Aside from the purposes listed in this Privacy Policy, we may share Personal Information with our trusted third-party providers, which may be located in different jurisdictions around the world, for any of the following purposes:

• Hosting and managing our Site

• Offering you our services, including a personalized display of our Site

• Storing and processing such information on our behalf

• Offering you advertisements and helping you both in evaluating the success of our advertising campaigns and in reorienting from any of our users

• Provide you with commercial offers and promotional material related to our Site and our services

• Conduct research, technical diagnosis or analysis

In addition, we may disclose the information if we are certain that such disclosure may be useful or reasonably ne required to:

(1) comply with any applicable law, regulation, legal process, or government request;

(2) apply our policies (including our Agreement), including any investigation of possible breaches of it;

(3) investigate, detect, avoid or carry out actions related to illegal activities or other infractions, suspected fraud or security issues;

(4) establish or exercise our rights to defend ourselves against legal complaints or claims;

(5) avoid any damage or prejudice to the rights, property or safety of both us and our users, yourself or any third party; or

(6) collaborate with security agencies and / or, if deemed necessary, enforce intellectual property or other legal rights.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our site or access our services.

A "cookie" is a small unit of information that a website assigns to your device while visiting the site.

Cookies are very useful and can be used for various purposes.

These include allowing you to navigate between pages efficiently, enabling automatic activation of certain functions, remembering your preferences, and making interaction between you and our Services faster and easier.

Cookies are also used to help ensure that the ads that appear are relevant to you and your interests, and to collect statistical data on the use of our Services.

The Site uses the following types of cookies:

a. "session cookies", which are stored only temporarily during a browsing session to allow normal use of the system and are deleted from your device when you close the browser.

b. "persistent cookies", which are only read by the site, are stored on the computer for a fixed period and are not deleted when the browser is closed.

These cookies are used when it is necessary to know your identity in case of frequent visits, for example, to allow us to store your preferences for the next login.

c. "third-party cookies", which are set by other online services that run content on the page you are visiting, for example, by third-party analytics companies that monitor and examine access to the website.

Cookies do not contain any identifying information personally, but the personal information we store about you may be linked, by us, to the information stored in and obtained from cookies.

You can delete cookies using the instructions included in the device preferences.

However, if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.

We use a tool based on Snowplow Analytics technology to collect information about the use of the Site.

This tool collects information, such as how often users access the site, the pages they visit, etc.

It does not collect any personal information and is only used by the Site's hosting and usage service provider to improve the Site and services.Use of command libraries (Google Web Fonts) to present content in a correct and visually appealing way to everyone.

We browsers use script libraries and fonts such as Google Web Fonts (https://www.google.com/webfonts) on this website. Google Web Fonts are transferred to the browser cache to avoid multiple loading. If your browser is not compatible with Google Web Fonts or does not allow access, the content will be displayed with a predetermined font.

• Calling script or font libraries automatically triggers a connection to the library operator. In theory, it is possible that the operators of the corresponding libraries will collect data, although, in this case, it is not clear for what purpose.

• The privacy policy of the Google library operator is available here: https://www.google .com / policies / privacy.

Collection of Third Party Information

Our policy only addresses the use and disclosure of the information we collect from you.

Regarding the disclosure of information to other parties or sites through the Internet, various regulations may apply to such disclosure or use of the information.

Accordingly, we recommend that you read the terms and conditions and the privacy policy of each of the parties to whom you decide to disclose the information. This Privacy Policy does not apply to the practices of companies that are not our property or that are not under our control, nor to any person that is not hired or under our direction, including any of the third parties that They may disclose information as established in this Privacy Policy. How we protect your information We pay special attention to the implementation and maintenance of the security of both the Site and your information. We use industry procedures and standard policies to ensure the security of the information we collect and store, as well as to prevent unauthorized use of it, and we request all third parties to apply similar security requirements in accordance with this Privacy Policy. Privacy. Despite the fact that we apply reasonable measures to secure the information, we cannot be held responsible for the acts of anyone who obtains unauthorized access or misuses our Site, and we do not grant any guarantee, express, implicit or of any other nature, that prevents such access.

Data transfer outside the EEA

Please note that some recipients of the data may be located outside the European Economic Area.

In such cases, we will provide your data only to those countries whose level of data protection has been approved by the European Commission, or we will establish an agreement to guarantee an adequate level of data protection.

Advertising We may use third-party advertising technology with the purpose of displaying advertisements when you access the Site.

This technology uses your information in relation to your use of the Services in order to show you advertisements (for example, including third-party cookies in your web browser). You may opt out of numerous third-party ad networks, including those managed by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA").

For more information about this practice of NAI and DAA members, as well as their choices regarding the use of their information by these companies, including how to opt out of inclusion in third-party ad networks managed by members of NAI and DAA, access their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing It is possible that we or through our external subcontractors do use of your Personal Information, such as your name, email address, telephone number, etc., in order to offer you promotional material related to our services that we think may be of interest to you.

Out of respect for your right to privacy, together with such material we also provide you with the means to refuse receipt of our commercial offers.

If you unsubscribe we will remove your email address or phone number from our commercial distribution lists. Please note that despite canceling your subscription to receive our commercial emails, we may email you other types of important communications without offering you the option to opt-out of receiving them.

These communications may include customer service announcements or administrative notifications.

Corporate Transaction We may share information in the event of a corporate transaction (such as the sale of a substantial part of our business, a merger, or a sale of assets).

In such case, the beneficiary or acquirer company will be the one that assumes the rights and obligations described in this Privacy Policy.

Minors

We are aware of the importance of protecting the privacy of children, especially in an online environment.

The Site is not designed or intended for children to use it.

Under no circumstances will we allow minors to use our services without the consent or prior authorization of a parent or legal guardian.

We do not knowingly collect any personal information from minors.

If a parent or legal guardian is aware that their child has provided us with Personal Information without their consent, they should contact us at info@hotelcheck-hsaudits.com.

Updates or modifications to this Privacy Policy

We reserve the right to modify or periodically review the Privacy Policy, whose changes will be effective at the time the revised or modified Privacy Policy is displayed.

The last revision will be reflected in the "Last modification" section.

Your continued use of the Platform after notification of such modifications made on our website constitutes your knowledge and consent of such modifications in the Privacy Policy, as well as your acceptance of the terms of such modifications.

How to contact us

If you have any General questions about the Site or the information we collect from you, as well as how we use it, you can contact us at info@hotelcheck-hsaudits.com.

Last modified

June 2020

Manager:

HotelCheck

Risk Management Solutions Europe

Alexandre López

C / Sevilla, 8 Bl. 4 Esc.A 3oA 07013 Palma de Mallorca (Spain)

Contact:

34 671 862 391

info@hotelcheck-hsaudits.com

Tax identification number:

39898473M